No Good Deed Goes Unpunished

In his blog, Dan Airley (http://danariely.com) recently wrote of a conversation he had with his local locksmith.  Apparently the locksmith is a victim of his own success.  When he was a newbie locksmith it took him much longer to open a lock, and often he would break the lock in the process.  Most customers were patient with him realizing he was a new locksmith and still learning his trade.

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